You are the Best of the Best & We Appreciate You!
Hikari customers are the best stylists in the world. Hikari stylists are perfectionists who are always striving for more. You have the knowledge and skills to know the difference between high quality tools vs good tools. You are not fooled by sneaky marketing or fancy designs. You demand high performance from your tools. Hikari has always shared your passion for providing you with the tools necessary to create your masterpiece.
Personal Care with Customer Support
Because of your incredible skills, knowledge, and loyalty, Hikari has been the #1 choice of stylists Worldwide for over 50 years. We appreciate your support and we are always here for you.
Every Hikari customer is a VIP. We make every effort to ensure that every Hikari customer is 100% satisfied. Person to person interaction has disappeared from many companies, but not at Hikari. We are here for you before and after the sale. Whether you have a simple question or a complex one, we want to speak with you!
Online Shopping Support
Before the pandemic, many stylists would purchase their scissors at trade shows or through authorized distributors. Once the pandemic hit, stylists had to make their orders online or over the phone. Not everyone is 100% comfortable with this and we get it, we want you to feel secure in your investment and we are here to help!
- Need help deciding which scissor is best for you? Give us a call or email and we will help guide you.
- Having an issue placing your order online? Call us and we're happy to take your order over the phone.
- If you get your new scissors and realize that they are not the ones for you (scissor is too short, too long, not the right model for you), give us a call right away and we are happy to help you. **We only ask that you do not use the scissor, we do not sell used scissors, so we cannot take back used scissors, but we will do everything we can to work with you because we do not want you to be stuck with a scissor you do not love.
Thank you for being a part of the Hikari Family. We truly appreciate you as a customer and we value your knowledge and skills. Please feel free to contact us anytime, We are here for you!
Our office hours are Monday-Friday, from 8:30 a.m. - 4:30 p.m. (pacific time).
info@hikariscissors.com (310) 516-0350
To view our holiday schedule, please click here.
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