The regular service fee for sharpening Hikari and all other brands of shears is $45.00 for the 1st scissor, and $40.00 for each additional scissor. This includes return shipping. If you are having your scissors sent back to your home address, please note that there may be a signature required upon delivery (you may need to pick up your package at the carriers location if an attempt to deliver has been made). These rates apply to the continental United States.
**Prices are subject to change**
To send your scissors in for repair, please follow these steps:
Step 1: Click here to download a service card (it may take a minute to download). Once you download the service card, you can complete it and print it. IMPORTANT: Be sure to include your phone number, and email address to receive up to date status and avoid delays.
Step 2: In a padded envelope or box, enclose your scissor(s) (wrap each scissor securely with a paper towel to keep the blades closed and prevent them from opening during transit), completed service card, and payment (unless you have chosen to pay by credit card online).
For your convenience, there are 3 easy ways to pay:
1. Pay securely online (once we receive your scissor(s) we will email you a link to pay securely online. Be sure to pay within 48 hrs of receiving the email to avoid a delay in shipping).
2. Include your cc information on the service card (once we receive your scissor(s) we will charge the cc provided on the service card.
3. Enclose a money order or cashiers check (made payable to Hikari or Hikari Scissor Factory). **Please Note: We no longer accept checks!**
Step 3: Once you have completed steps 1-3, securely seal and tape your package. Insure the package, with the carrier of your choice (we DO NOT recommend sending your package in the mail with stamps only!!!) and send your scissors with the above items to:
HKR/ Hikari Scissor Factory
16102 S. Western Ave., Suite 201
Gardena, CA 90247
Questions? Please contact the Service Department at 1-800-255-2705